To place an order, simply browse our products, add your desired items to the cart, and proceed to checkout. Follow the instructions to complete your purchase.
2. What payment methods are accepted?
Gala Eyelashes accepts payments through Razorpay, providing a secure and seamless payment experience. We support all major credit and debit cards.
3. Can I change or cancel my order?
Orders can be canceled within 24 hours of purchase. Contact our customer service team at [customer-service@galaeyelashes.com] or call [099708 62519] with your order number for assistance.
4. Is international shipping available?
Yes, Gala Eyelashes offers international shipping. Additional customs duties or taxes may apply, and shipping times may vary based on your location.
5. How do I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order's status on our website or the courier partner's site.
6. Are returns accepted?
No, Gala Eyelashes does not accept returns. All sales are final. Please review our Return Policy for more details.
7. How secure is my personal information?
Gala Eyelashes prioritizes the security of your personal information. Your user account, password, and data are protected using industry-standard security measures.
8. Can I resell Gala Eyelashes products?
Products, services, or samples received from Gala Eyelashes are intended for personal use only. Reselling for commercial purposes is strictly prohibited.
9. How often do you update your product catalog?
We regularly update our product catalog with new and exciting beauty accessories. Keep an eye on our website for the latest additions.
10. How do I contact customer support?
For any inquiries or assistance, you can contact our customer service team at [customer-service@galaeyelashes.com] or call [099708 62519].
11. Are there any ongoing promotions or offers?
Gala Eyelashes occasionally runs promotions and offers. Keep an eye on our website and subscribe to our newsletter to stay informed about the latest deals.
12. How do I stay updated on Gala Eyelashes news and releases?
Subscribe to our newsletter for the latest news, product releases, and exclusive offers. You can sign up on our website.
13. What if I encounter issues with my order?
If you experience any issues with your order, contact our customer service team immediately for prompt assistance.
14. What is the default currency for transactions?
While you can pay using any card, the default currency accepted is Indian Rupees (INR).
15. Where is Gala Eyelashes located?
Gala Eyelashes is located at Office No. 9 & 10, Om Sai Apartment, Vijay Nagar Road, Opp. Bhaskar Complex, Damodar Nagar, Nalasopara East, Nala Sopara, Maharashtra 401209.
