Terms & Conditions

The prices of the goods will be as per quoted on the Website and all prices are quoted in Indian Rupees. The Company ensures that the prices of the products are accurate at the time when the relevant information was entered into the system. However, if we discover an error in the price of Product(s) you ordered, please see clause 2.4 for what happens in this event.

Prices for our products may change from time to time, but changes will not affect any order that is already confirmed. The Website contains a large number of products. It is always possible that, despite The Company's reasonable efforts, some of the products on the Website may be incorrectly priced.

If The Company discovers an error in the price of the products that the Customer had ordered, The Company will inform The Customer of this error and The Company will give The Customer the option of continuing to purchase the product at the correct price or cancelling the order. The Company will not process The Customer's order until instructions are received.

If The Company is unable to contact The Customer using the contact details provided during the order process, The Company will treat the order as cancelled and notify The Customer in writing.

Please note that if the pricing error is obvious and unmistakable and could have reasonably been recognised by The Customer as a mispricing, The Company does not have to provide the products to The Customer at the incorrect (lower) price.

Payments must be made in Rupees only, and by either of the following payment methods (except International Customers see clause 2.4) unless otherwise specified:

• PayPal
• Visa and Mastercard Credit and Debit Cards

No Cash On Delivery for orders is accepted.

Any discounts issued are strictly subject to the individual terms and conditions with which they were issued, which may include, amongst other things, eligibility of use and maximum order value. If any of the terms and conditions with which the discount codes were issued contradicts these terms and conditions, the terms and conditions in respect of the discount code will prevail.

The Company reserves the right to reject or cancel any orders which do not comply with these terms even if The Customer's credit or debit card has been charged.

The Company shall retain the property of the goods until full payment has been made by The Customer. The Customer will own the goods once full payment has been received by The Company.

All Orders are subject to availability. After placing an Order with The Company, The Customer will receive an order acknowledgement email.

The Company will use due diligence, in so far as it is in its power to do so, to keep the details of The Customer's Order and payment secure, but in the absence of negligence on its part The Company cannot be held liable for any loss suffered by The Company if a third party procures unauthorised access to any data The Customer provides when accessing or ordering from the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although The Company will exercise utmost care to protect the customer's personal data, The Company cannot guarantee the security of The Customer's data transmitted to the Website; any transmission is at The Customer's risk. Once The Company receives the customer's information, The Company will use strict procedures and security features to try to prevent unauthorised access.

The processing time for orders is 7-10 business days. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.

We are not responsible for any deliveries that may be affected by customs or natural occurrences, air and ground transportation strike or delays, nor any extra fee.

No goods can be returned and refunded in case of damaged products. The video of unboxing the whole product along with the packaging is required.

The return in case of damaged goods shall be returned within 3 days. No REFUND will be provided in case of damaged goods. The damaged goods will be exchanged within 14 business days of receiving the complaint.

Customers are advised to make a video of courier unboxing in order to lodge a complaint of missing product. Once the team reviews the complaint received via email or SMS with the unboxing video, they will send the missing product within 15-20 Business days.

The Customer assumes risk of the products ordered once they have been delivered to the address specified on the Order. The Company accepts no liability for undelivered parcels due to incorrect delivery address provided by The Customer; and/or The Customer fails to collect the Order from the delivery address specified.

In the event that an order is mishandled and is lost by a third party, The Company bears no risk once it has left their trading premises.

Where goods have been received damaged, an exchange application will only be acknowledged if the goods are returned together with their original packaging within 7 days of receipt to The Company address.

Where the goods are signed for, The Customer bears the risk once the goods are signed for. If The Customer believes that a parcel has been tampered with, it is their responsibility to refuse to sign for the goods.