Terms and Conditions

Welcome to Gala Eyelashes, an online destination for premium beauty accessories. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before placing an order with us.

International Shipping:

Gala Eyelashes proudly offers international shipping to bring our premium beauty accessories to customers worldwide. However, customers are responsible for any customs duties or taxes imposed by their respective countries.

Refund Policy:

We regret to inform you that we do not accept refunds. All sales are final. Please carefully review your order before completing the purchase.

Payment Options:

Gala Eyelashes accepts payments through Razorpay, ensuring a secure and seamless transaction experience. All major credit and debit cards are accepted. Our default currency is INR (Indian Rupees), and customers can pay using any card in their preferred currency.

User Account, Password, and Security:

Gala Eyelashes employs industry-standard security measures to protect user accounts and passwords. It is the responsibility of users to maintain the confidentiality of their account information and password.

Product Usage:

Products, services, or samples received from Gala Eyelashes are intended for personal use only. Reselling for commercial purposes is strictly prohibited.

Product Information Accuracy:

While Gala Eyelashes strives to provide accurate product and pricing information, errors may occur. Prices and product availability are subject to change without prior notice at the sole discretion of the company.

Offer and Promotion Withdrawal:

Gala Eyelashes reserves the right to withdraw any ongoing offer and/or promotion without prior notice.

Order Processing and Delivery:

Confirmed orders will be processed and shipped within 24 to 48 working hours. Once shipped, delivery is estimated to take 2-5 working days. Delivery times may vary based on geographical location, shipping destination, product availability, and courier partner’s delivery schedules.

Order Cancellation:

Orders can be cancelled by contacting our customer support via phone call. Please note that cancelled orders are subject to the terms mentioned in our refund policy.

Office Information:

Gala Eyelashes, owned by Rajen Gala, is headquartered at: Office No. 9 & 10, Om Sai Apartment, Vijay Nagar Road, opp. Bhaskar Complex, Damodar Nagar, Nalasopara East, Nala Sopara, Maharashtra 401209, India. Phone: 099708 62519.

Quality Assurance:

Gala Eyelashes is committed to providing the best-quality beauty accessories to our customers. We ensure that each product meets our stringent quality standards.

By continuing to use the Gala Eyelashes website, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. Gala Eyelashes reserves the right to update or modify these terms at any time without prior notice. It is the responsibility of users to regularly check for changes. If you do not agree with any of these terms, please refrain from using our website.

Copyright © 2023 Gala Eyelashes. All rights reserved.

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